Shipping Policy
SHIPPING POLICY
Orders are shipped USPS Standard Shipping. We ship Monday through Friday within 48 hours of purchase.
Lovely Shoes will notify you if there are any additional delays.
Orders usually arrive within 5 to 10 business days
Packages ship from our Main office in Brownsville, Texas.
Lovely Shoes & More
1031 E Elizabeth St. Suite C and E
Brownsville, TX 78520
Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number.
USA STANDARD SHIPPING
| In Store Pickup | FREE |
| 0 Oz - 1Lb | $7 dlls per Order |
| 1 Lb - 2 Lb | $10 dlls per Order |
| 2 Lb - 3 Lb | $ 15 dlls per Order |
We currently ship anywhere in the United States. We DO NOT offer International Shipping due to the shipping cost and custom requirements.
Please make sure your billing information is input correctly at the time of checkout.
In the event that your billing information is input incorrectly, your order may be delayed if additional information is needed.
If for some reason your order status needs MANUAL VERIFICATION, please feel free to call (956)621-4823.
We reserve the right to cancel any order due to potential fraud.
All packages are processed and shipped Monday through Friday from 10:00am-3:00pm CST.
We do not offer shipping or delivery on weekends or holidays.
Should you place your order after hours, on a weekend or holiday, your order will be processed and shipped the following business day.
TRACKING YOUR PACKAGE
We provide tracking information on all orders.
You will be able to track your package the entire way with the shipment confirmation that is provided. Please make the necessary arrangements to be present at the time of delivery. We will not be held responsible for orders that show "DELIVERED".
Signature may be required at the time of delivery.
If the USPS tracking information indicates that your package has been successfully delivered and you cannot locate the package, unfortunately we cannot be responsible for replacing or refunding your purchase price and/or shipping costs.
Once your product is shipped/in transit, we cannot cancel or refund.
A $15 return shipment fee will be applied if your package is returned to our facility by our provider
*Please note we are not responsible for any shipping deliveries that may be affected by import taxes/custom duties and fees levied by your Country - natural occurrences - transport strikes - shipping delays or lost deliveries (due to incorrect address, theft or circumstances out of our control).
Lovely Shoes & More is not responsible for any lost or stolen packages. If you believe that your package has been lost or stolen, please contact USPS and file a claim.
Please note that by_placing an order with us, you agree with all the terms and policies indicated on this website.
IN-STORE PICK UP
You also have the option of receiving your item at our store FREE OF CHARGE:
Lovely Shoes & More
1031 E Elizabeth St. Suite C and E
Brownsville, TX 78520
*Please wait to receive a confirmation email before going to the store for pick-up.
You can pickup your order or assign an alternate person to pickup the order. You will have the opportunity during checkout to designate an additional pickup person (comment box). We require their first name, last name and email address so that we can notify you both when the order is ready for pickup. Please note, whoever is picking up the order will need to bring a valid driver's license
AVAILABILITY OF ARTICLES
We do our best to keep our online inventory up to date, but sometimes an article which you ordered may be out of stock. If ever this happens, we will contact you as soon as possible if there is anything that prevents us from delivering your order.